Category: Case Studies

Categories
Case Studies Retail & Ecommerce industry

Retail Stock Supplier

Retail & Ecommerce industry

Retail
Stock Supplier

Platform that lets grocery retailers buy their stock

Overview

It is an Israel-based online B2B supplier that serves retailers, restaurants and others with high-quality grocery items. Their inventory ranges from fresh produce, dairy products, meat, fish, poultry to packaged items along with non-food items.

Challenges

The client was running a traditional wholesale grocery business. They were finding it difficult to manage their inventory, orders, and customers. Again, their ordering process was complex & manual leading to many errors and consuming more time.

Analysis

After carefully analyzing their business, we suggested coming up with a B2B eCommerce application that can let them connect with retailers and other businesses with ease.

Solution

To meet the requirements of the client, we came up with a tailor-made, robust B2B eCommerce mobile application using Flutter. This user-friendly app was available both for Android and iOS platforms. Here businesses can create their profile, add sub-users, add money to their wallet and view the monthly spending graph apart from placing orders.

Key features

  • Bar code scanner to check product availability
  • Bulk order processing
  • Notifications can be set for sale, out of stock
  • Automated invoice generation
  • Automated ordering system

Technology Stack

  • Application: Flutter
  • Backend: Node

Summary

Building a B2B eCommerce application helped the client to transform their business operations significantly. Right from enhancing efficiency to boosting sales, it helped them touch different aspects of business seamlessly.

Categories
Case Studies Healthcare

Platform for Mental health Solution

Healthcare

Platform
for Mental
health Solution

Telehealth Platform for Mental Health Solutions

Overview

The client sought to develop a digital platform that offers telehealth and virtual healthcare services to individuals struggling with mental health issues. The goal was to reduce waiting lists and ensure patients receive timely therapy. This platform allows users to find therapists or hospitals, book appointments, and access therapy sessions through various communication modes, including video, audio, and in-person consultations.

The client sought to develop a SaaS-based digital platform that enables healthcare providers to offer telehealth and virtual healthcare services to individuals struggling with mental health issues. The goal was to reduce waiting lists and ensure patients receive timely therapy. This platform allows users to find therapists or hospitals, book appointments, and access therapy sessions through various communication modes, including video, audio, and in-person consultations.

Challenges

  • Integrating therapists from different hospitals and clinics into a unified platform.
  • Ensuring a seamless booking process for therapy sessions.
  • Maintaining secure patient data while offering multiple communication options.

Analysis

The need for a centralized telehealth solution was clear, especially with the rising demand for virtual mental health services. The analysis phase focused on identifying key challenges in appointment management, payment processing, patient engagement, and customization options for therapists and hospitals.

Solution

To address these challenges, we implemented the following:

  • A multi-mode appointment system, allowing patients to book video, audio, or face-to-face therapy sessions.
  • A universal card system for easy patient access to treatments.
  • Hospital-based tenancy, ensuring that different hospitals and clinics could manage their therapists independently.
  • Customizable themes, allowing therapists to personalize their interface.
  • Automated reminders and customized emails to notify patients of appointments, cancellations, and follow-ups.

Key Functionalities & Features

  • Dynamic design for a seamless user experience.
  • Multi-factor authentication (MFA) for secure logins.
  • Easy appointment booking with different session types.
  • Pay-as-you-go option for flexible payments.
  • Integrated video and voice calling for virtual consultations.
  • Face-to-face appointment scheduling.
  • Secure chat service for real-time communication.
  • Encrypted patient data to ensure privacy and compliance.
  • Automated email notifications for appointment bookings and cancellations.
  • Comprehensive patient profiles for better medical history tracking.
  • Billing and invoicing system.
  • Customizable reports and analytics for tracking business performance.
  • Chart representation of appointments and revenue trends.

Technology Stack

  • Angular
  • js
  • Ionic
  • Postgre SQL

End Result

This telehealth platform revolutionizes mental healthcare by bringing therapists from multiple hospitals and clinics onto a single, seamless system. Patients can easily book sessions, while therapists can manage their availability and personalize their interface. Admins can assign roles and permissions, ensuring smooth platform management. The integration of virtual and face-to-face therapy options makes it a versatile and accessible solution for modern mental health care.

Categories
Case Studies Manufacturing

Integrating Power BI for Instrument manufacturer

Manufacturing

Integrating
Power BI for
Instrument
manufacturer

Modernizing reporting system with Power BI

Overview

Our client is a well-known instrument manufacturing company that delivers high-quality engineered products. To maintain operational efficiency and drive decision-making they depended on timely and accurate reporting as their operations was spread across different departments.

Challenges

The client was depended on hundreds of excel files for reporting and this was causing them data inconsistencies, inefficiencies and limited insights. The reports were static, lacked mobile access, and performance tracking metrics across departments were insufficient. This was one of the key challenges they faced when transitioning their legacy system to modern ERP solution.

Analysis

Our team analyzed their reporting workflow and found that they can improve visibility, streamline operations and eliminate manual effort by integrating Power BI. We were planning to go for a reporting system that was centralized, user-friendly and real-time.

Solution

Shaligram Infotech implemented Microsoft Power BI as the new reporting system for the company to help it modernize its system. We helped the client move its hundreds of Excel-based reporting sheets to an interactive, automated and advanced Power BI reporting solution.

Key Features

  • Real-time dashboards
  • Mobile accessibility
  • Automated reporting
  • Data integration & transformation
  • User training & support

End Result

The client experienced 70% deduction in report generation time and were able to have instant access to important data through interactive dashboards. With improved visibility, decision-making became more strategic and faster. Its user-friendliness made user adaptation quick, and it came with future scalability.

Categories
Case Studies finance & forex

Currency Exchange Portal

Finance & Forex

Currency
Exchange Portal

Digital platform that simplifies monetary transactions

Overview

It is a website used for currency exchanges
and cross-border payments. It lets users carry out
all kinds of digital transactions in a secure
and easy manner.

Challenges

The client was planning to build a digital business
that carries out currency exchange and international
payments. They were looking for a development partner
who can design and develop for them a digital solution
while keeping up with the compliances.

Analysis

After careful analysis of their needs, our team
suggested developing a digital platform that aligned
with the business requirements of the client.

Solution

We developed a website that simplified the process of currency exchange and international payments for the end users of our client. Keeping the client’s requirements in mind, we implemented a compliance check to help the client ensure all transactions are taking place within the set criteria. 

Key Features

  • Receive international funds
  • SPOT conversions
  • Forward conversions
  • Add/manage beneficiaries
  • Payments
  • Real-time payment and conversion data

Technology
stack

  • Angular 10
  • .NET Core
  • MS SQL

End Result

The client was able to see a boost in the number of financial transactions occurring through their platform. They were able to offer a clear and secure platform for carrying out international payments and foreign currency exchanges.
Categories
Case Studies Real Estate

CoPilot Implementation into Dynamics 365 CRM system for a Real Estate Firm

Case Study

CoPilot integration for streamlined customer interactions

CoPilot integration for streamlined customer interactions

Overview

The client is a real estate agency based in the UK that specializes in residential and commercial properties. They deal with properties spread across multiple cities and for that they have more than 100 agents working at different locations. They had integrated a CRM system in place to manage all customers and streamline customer interactions.

Challenges

The client was facing many challenges in terms of its administrative tasks. They lacked real-time insights which affected their decision-making process while they wanted to provide personalized interactions by improving customer engagement. Moreover, their CRM solution required some upgrades in terms of having smarter business operations.

Analysis

Our team started by assessing the business and the implemented CRM system. We wanted to be sure that CoPilot aligns with the processes and workflows of the business. We then focused on identifying opportunities for automation and areas where AI capabilities could make the biggest impact, aligning the integration with their business goals and daily workflows.

Solution

  • We customized CoPilot to implement it smoothly into the client’s CRM system.
  • Implemented automation to take care of regular tasks like appointment scheduling, reminders, follow-ups, etc.
  • To offer real-time accurate updates, we enabled data synchronization.
  • Carried out performance monitoring to identify improvement areas and make regular updates.
  • Implemented predictive analytics to forecast sales trends and identify potential leads.

Key Features

  • Seamless CoPilot integration with Dynamics 365 CRM
  • Automation of scheduling, reminders, and follow-ups
  • Real-time data synchronization for up-to-date insights
  • Predictive analytics for sales forecasting and lead identification
  • Personalized property recommendations for enhanced user engagement

Tech Stack

  • Microsoft Dynamics 365
  • Microsoft CoPilot
  • Real-time synchronization APIs
  • AI-driven predictive analytics models
  • Workflow and task automation within Dynamics CRM

End Result

  • Several time-consuming administrative tasks got automated with CoPilot, letting agents focus more on property showings and client interactions.
  • Predictive analytics helped with higher conversion rates
  • Real-time data helped make quick and informed decisions
  • Offering personalized property recommendations increased user engagement